I never deleted anything so that question didnt help. If anyone has had a similar issue or any information they can help me with it would greatly be appreciated. The whole scenario is asinine on their part. All it would take is a little willingness on their part.Īlmost all websites have means to recover accounts from second layer security with smart phones, authentication codes, RECOVERY EMAIL addresses. It is my thoughts that DevART is just lazy with the issue. It was a rigorous process to prove my identity but nothing that wasn't doable. I am able to recover an account from another website that involves thousands of dollars and is capable of international trade. The fact that devART will not even speak to you on such important issues is unfathomable. I have a plethora of means to prove my identity and that the account is mine. DevART support says that since I cannot remember the 10+ year old email account tied to the DevART profile it will forever sit in limbo. I have been trying to recover an account.
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